Privacy Policy

Your PrivacyMatters to Us

We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. This policy explains our practices in detail.

Last updated: January 15, 2024
Effective: January 15, 2024
Privacy at a Glance
Here's what you need to know about how we handle your data

We Don't Sell Your Data

Your personal information is never sold to third parties or advertisers.

Secure by Design

We use industry-standard encryption and security measures to protect your data.

You're in Control

Access, update, or delete your data anytime through your account settings.

Transparent Practices

We clearly explain what data we collect and how we use it for your learning experience.

Information We Collect

Personal Information

  • Name and email address when you create an account
  • Profile information you choose to provide
  • Communication preferences and settings
  • Feedback and support inquiries you submit

Usage Information

  • Pages you visit and features you use
  • Time spent on different sections
  • Learning progress and completion rates
  • Search queries and tutorial interactions

Technical Information

  • IP address and browser information
  • Device type and operating system
  • Cookies and similar tracking technologies
  • Log files and error reports
How We Use Your Information

Service Provision

  • Provide and maintain our educational platform
  • Personalize your learning experience
  • Track your progress and achievements
  • Send important service notifications

Communication

  • Respond to your inquiries and support requests
  • Send educational content and updates (with consent)
  • Notify you about new features and improvements
  • Conduct surveys and gather feedback

Platform Improvement

  • Analyze usage patterns to improve our services
  • Develop new features and educational content
  • Ensure platform security and prevent abuse
  • Conduct research and analytics
Information Sharing

We Do Not Sell Your Data

  • We never sell your personal information to third parties
  • We do not rent or lease your data to advertisers
  • Your learning progress remains private to you
  • We respect your privacy and data ownership

Limited Sharing Scenarios

  • Service providers who help us operate the platform
  • Legal compliance when required by law
  • Protection of our rights and user safety
  • Business transfers (with continued privacy protection)

Third-Party Services

  • YouTube and other educational platforms (for embedded content)
  • Analytics services (Google Analytics with anonymization)
  • Email service providers (for communications)
  • Cloud hosting providers (for data storage)
Data Security

Security Measures

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication systems
  • Secure hosting infrastructure

Data Protection

  • Regular backups and disaster recovery plans
  • Employee training on data protection
  • Incident response procedures
  • Compliance with security best practices

Your Security

  • Use strong, unique passwords for your account
  • Enable two-factor authentication when available
  • Keep your browser and devices updated
  • Report any suspicious activity immediately
Your Rights

Access and Control

  • Access your personal information at any time
  • Update or correct your profile information
  • Download your data in a portable format
  • Delete your account and associated data

Privacy Choices

  • Opt out of non-essential communications
  • Control cookie preferences in your browser
  • Manage notification settings
  • Choose what information to share publicly

Legal Rights (GDPR/CCPA)

  • Right to be informed about data processing
  • Right to rectification of inaccurate data
  • Right to erasure ('right to be forgotten')
  • Right to data portability and restriction of processing
Cookies and Tracking

Essential Cookies

  • Authentication and session management
  • Security and fraud prevention
  • Basic site functionality
  • User preference storage

Analytics Cookies

  • Google Analytics (anonymized data)
  • Usage statistics and performance monitoring
  • Feature usage and user behavior analysis
  • A/B testing and optimization

Managing Cookies

  • Browser settings to control cookies
  • Opt-out options for analytics tracking
  • Third-party cookie management tools
  • Regular cookie preference reviews

Questions AboutYour Privacy?

We're here to help. Contact us if you have any questions about this privacy policy or how we handle your data.

Contact Our Privacy Team

Email

privacy@ekkorre.com

Mailing Address

123 Education Street, Learning City, LC 12345

Phone

+1 (555) 123-4567

Data Protection Officer

For specific data protection inquiries, you can contact our Data Protection Officer directly.

DPO Contact

dpo@ekkorre.com

Response Time

We respond to privacy inquiries within 30 days

Policy Updates

We may update this privacy policy from time to time. When we do, we'll notify you via email and update the "Last Modified" date at the top of this policy.